Mapfre Insurance Review

Mapfre Insurance Review: Coverage, Discount, Pros & Cons

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Mapfre insurance company based in Webster, Massachusetts, U.S., was founded in the year 1972. It is one of the biggest auto and homeowners insurance. Mapfre insurance company is dedicated to providing plenty of insurance products that include coverage options for automobiles, homes, motorcycles, and businesses. The company offers its insurance services in 13 other states through independent local agents. 

Coverages and Discounts offered under Mapfre insurance

Mapfre insurance provides its customers with standardized coverage options. These coverage options include liability, comprehensive and collision insurance, towing and rental car coverage for the disabled vehicle and other state-wise required coverages. In addition to this, Mapfre insurance also offers several additional options for customization. These options include:

Accidental forgiveness: This coverage option prevents your premium from increasing after an accident.

New car replacement insurance: In this coverage option, one can get the entire payment for a new car after your new vehicle gets damaged or stolen.

Disappearing deductible: Herein, one can earn credits to lower the deductible in your collision coverage. These credits can be earned by staying claim-free. Mapfre can provide you a credit of $50 for your first claim-free year. The maximum credit can earn up to $300 if you remain claim-free across three years.

Mapfre insurance also provides a bundling AutoMaster package. This package offers new car replacement insurance and several other additional coverages, including replacing a laptop, computer, and cell phone. AutoMaster package is available in most of the states where Mapfre provides its services. However, the details of the same might vary state-wise. Various discounts are offered by Mapfre auto insurance. These discounts include:

  • Mutipolicy or bundling discount
  • Multi car discount
  • Loyalty discount
  • Low mileage discount
  • Good student discount
  • Discount for paying the entire premium
  • Discount for AAA membership
  • Student discount for leaving the car at home while at school more than 100 miles away.
  • Discount for completion of driver training programs
  • Discount for no-fault accidents or any traffic violations for three years.

Homeowners insurance offered by Mapfre

Mapfre provides coverage for your property when it gets damaged by fire, storm, lightning, theft or vandalism. However, in addition to this, Mapfre provides the customers with a high-tech benefit which includes an I.T. help desk. This will help you with the problems of computer viruses, WiFi connection or technical issues related to your laptop. Mapfre homeowner insurance also provides additional coverage options, which includes:

  • Replacement coverage: If your Policy coverage limit is low then, this coverage option pays for all that’s needed to replace your home.
  • Protection of the home system: This pays for the working failure of your home equipment such as A.C. and other built-in appliances.
  • Restoration of home: This will ensure an efficient restoration of your home in the previous condition. This option also includes water damage, fire, biohazard and smoke.
  • Sewerage backup: Water and sewerage backup is not covered in most of the standard policies. This additional coverage option will payout for the repairing of damage that happened due to the flood.
  • Coverage for valuable items: This option provides extra coverage for your valuable items, including your jewelry and silver ornaments.
  • Protection from fraud: This will pay if you’re at fault in the case of forgery or counterfeiting money.
  • Liability for personal injuries: This pays for the expenses related to the issues such as slander, libel, wrongful restraint and false arrest.
  • Coverage for personal property: This provides coverage for other ways of protecting your personal belongings from getting damaged or lost.

Apart from providing the coverage above options, Mapfre also offers few home insurance discounts such as New home discount, Security discount, and No claim discount. 

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Additional information about Mapfre insurance

Mapfre insurance website is available in two languages, English and Spanish. The website gives access to basic information regarding coverage, discounts and add-ons. You can also use the website for managing your policy, updating payments and reporting claims.

One can also download several apps provided by the company for both android and iOS users. This app includes:

  • Go Mapfre: It gives access for viewing the policy, payment details and reporting claims.
  • EPics: It helps the customers upload images after an accident to get the estimations for claims.
  • Drive Advisor: It tracks down the driving behavior of the driving or new teen drivers. It provides feedback about the driving habits such as speed, acceleration and braking. 

In addition to this, Mapfre insurance company also offers other types of insurance options. These options include Condo insurance, Antique home restoration insurance, Renters insurance, Boat insurance, Umbrella insurance, All-terrain vehicle insurance, Motorcycle Insurance, Motorhome insurance, Trailer insurance and Business insurance.


Mapfre insurance comes with a wide variety of policy and coverage options. Its website is available in Spanish and English, which is quite appreciable.


Mapfre insurance is not available in all the states. One of the major cons is that it has a below-average satisfaction in auto insurance claims, and it has got higher complaints than was expected.

Ratings and Reviews of Mapfre insurance

Mapfre insurance company has received 4 stars out of 5 for its overall performance considering its account pricing, discounts, website transparency, financial strength and complaint data. According to the data from the National Association of Insurance commissioners, Mapfre insurance company has received more consumer complaints to the state regulators for its auto insurance than it was expected for its home insurance. Also, according to the study of J.D. power auto insurance claims satisfaction, the customer satisfaction score for Mapfre insurance was below average. 

Mapfre’s home insurance is quite good in comparison to auto insurance. Overall, it can be a considerable option for those who want standout add-ons with its policies.

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